1. What are the privacy zones?

Privacy zones are customisable areas that you can define within the camera’s field of view to cover the specific areas in the live stream, video recordings, feed thumbnails or smart notifications. Privacy zones provide an extra level of privacy for areas that you do not want to monitor.

For example, if your camera is positioned near a neighbour’s property or a busy public area, you can create a privacy zone to exclude those areas from being monitored and visible in the recordings or smart notifications. This ensures that your Arlo camera captures only the areas that matter to you, while respecting the privacy of others.

2. Which Arlo cameras do support privacy zones?

· Arlo Pro 5 (VMC4060)

· Arlo essential Spotlight and Spotlight XL (VMC2030, VMC2032)

· Arlo Video Doorbell Wireless (AVD2001)

3. Which Arlo app version does support the privacy zones?

The privacy zones are supported with new Arlo app ‘experience’ 4.0.

4. How many privacy zones can I create?

You can highlight up to 3 areas in your camera’s view that should be excluded from video recordings or live streaming sessions for privacy reasons.

5. Do privacy zones work when I use the Auto Zoom & tracking?

No, when Auto Zoom & tracking is enabled the privacy zones will be automatically deleted.

6. Do privacy zones work when I use camera zoom setting?

No, when you change the field of view of your camera, the privacy zones will be automatically deleted.

7. Do privacy zones work when I use rotate image 180°?

No, when you enable the option rotate image 180° the privacy zones will be automatically deleted.

8. Do privacy zones work when I use activity zones?

Yes, you can create the activity zones and privacy zones. Activity zones will prevent the recording and smart notification if motion was outside the zone, and privacy zone will conceal the specific area in the recording or live stream.