You can change your password in the Arlo Secure App or on the Arlo Web Portal.

• If you forgot your password, you can reset it with a verified email address.

To change your Arlo password:

1. Launch the Arlo Secure App or visit my.arlo.com.
2. Tap in the Arlo Secure App or click Settings on my.arlo.com.
3. Tap or click Account Profile and Security below your name at the top of the screen.
4. Tap or click Change Password.
5. Enter the current password and new password.
6. Tap Save in the Arlo Secure App or click Change Password on my.arlo.com.

To reset a forgotten Arlo password:

1. Launch the Arlo Secure App or visit my.arlo.com.
2. Tap Log In in the Arlo Secure App or click Sign in on my.arlo.com.
3. Tap or click Forgot Password?.
4. Enter your email address.
5. Tap or click Submit.
   An email is sent to you from do_not_reply@arlo.com.
6. Tap or click Reset Password in the email.
7. Create a new password when the Arlo Reset Password page displays.
   Note: Your new password cannot match a password that you have used before.
8. Tap or click Change Password.