Why isn't my Arlo camera detecting motion?
If your Arlo camera isn't detecting motion, check that:
- Your camera is positioned properly.
For more information, visit the following knowledge base articles: - You’re not aiming your Arlo camera to look through glass or other transparent objects. Your Arlo camera’s motion sensor decreases in performance when it is aimed to look through glass, plastic, or a mirror.
- The motion detection feature is enabled in the rules for that camera.
For more information, visit What are modes and rules and how does Arlo use them?. - Your motion sensitivity settings aren't set too low.
For more information, visit How do I use the motion detection test for my Arlo device?. - Arlo notifications are enabled or the registered email address in your Arlo app is correct. Your camera might be detecting motion, but not sending alerts or sending alerts to the wrong place.
Visit the following YouTube links for video tutorials:
If your cameras still can’t detect motion, visit Arlo Support to speak with an expert.