What are the minimum requirements for installing and using my Arlo system?

To install and use an Arlo system, you must have a high-speed internet connection and meet the requirements listed below.

Connectivity Requirements

All Arlo cameras require a high-speed internet connection, but each Arlo camera uses a different amount of bandwidth. Bandwidth use is measured on a per-camera basis. If you have multiple Arlo cameras on the same network, you can estimate the total bandwidth use of your entire Arlo system by adding the average bandwidth use of each camera.

Your Arlo system requires the following:

  • A high-speed internet connection that can sustain the following average bandwidth use per Arlo device:
    • Arlo Ultra Series: 3 Mbps upload per camera
    • Arlo Pro Series (Pro 3 and newer): 2 Mbps upload per camera
    • Arlo Video Doorbells: 2 Mbps upload per Video Doorbell
    • Arlo Essential 2 Cameras: 2 Mbps upload per camera
    • All other Arlo cameras: 1 Mbps upload per camera
  • For Arlo SmartHub or Arlo Base Station connections, a router with an available Ethernet port is required.
  • For direct to Wi-Fi connections, a Wi-Fi router with a 2.4GHz band is required.
  • For Arlo Essential 2 devices, a Bluetooth capable mobile device is required for the installation process.

Arlo works with the minimum requirements, but the functionality and video quality might be negatively affected. With a lower upstream bandwidth, there is a greater possibility that video quality might be pixelated and unclear. You might also experience a delay in starting a live stream.

Arlo Secure App Requirements

To download the Arlo Secure App for your Apple or Android device, visit the Apple App Store or Google Play and search for Arlo.

The Arlo Secure App requires:

  • iOS version 11 or higher for Apple devices
  • Android version 9 or higher for Android devices

Note: If you use Arlo on an earlier OS version than the minimum versions listed, Arlo systems and devices might not function as expected.

Arlo Web Portal Requirements

The Arlo web portal requires a computer running Windows or macOS and the most current version of one of the following web browsers:

  • Chrome on Windows or macOS
  • Firefox on Windows or macOS
  • Microsoft Edge on Windows
  • Safari on macOS