Delivery Information

What are the delivery charges?

  • Standard shipping costs CHF 4.99.
  • Shipping is free for orders over CHF 150.

How long will it take for my order to be delivered?

At the moment there may be longer delivery times due to a large number of orders. Thank you for your understanding!

Delivery times vary depending on where we deliver to in Switzerland.  

  • Once your order has been dispatched, standard delivery takes 5-6 working days.
  • Orders received before 10.30 am will be dispatched the same day. 
  • Orders received after 10.30 a.m. will be dispatched the next working day. 

Can I track my order?

Once your order has been despatched from our warehouse, you will receive an email confirming your tracking number. You will be able to track where your order is and the expected delivery date by entering your tracking number on the couriers website.

Where do I find my tracking number?

Once your order has shipped you will receive an email confirming your tracking number. If you have an Arlo Shop Account, you can also find your tracking number in your Order Details.

How is my order delivered?

Orders placed on the website www.arlo.com for delivery into Switzerland, will be delivered by UPS.

You will have various options to manage your delivery through the UPS website once a valid tracking number has been provided.

What countries do you deliver to?

In Europe, we currently deliver to Germany, France, Sweden, Denmark, UK, Spain, Switzerland and the Netherlands.

You can also purchase Arlo products through many of our trusted retailers.